Keynote Speaker Virtual Event: Customer Commitment – The Key to Successful Recovery Steve Yastrow, Yastrow & Company
In these uncertain times, you are focused on creating the best results possible in these conditions. In this session, author and business advisor, Steve Yastrow, will share timely, action-oriented steps you can take to ensure that you make a strong comeback, and recover before other companies in similar situations. We’ll focus on your #1 profit levers earning the loyalty and commitment of your customers and employees and will discuss things you can do to ensure you earn this commitment.
Steve is a business advisor and best-selling sales author. With his provocative approach to marketing, sales, customer relationships and employee engagement, Steve has guided hundreds of executives and businesses to drive results by developing the dedicated commitment of their customers and employees.
Steve is the author of three books, Brand Harmony, We: The Ideal
Customer Relationship and Ditch the Pitch. He is the former vice-president of resort marketing for Hyatt Hotels and Resorts and senior vice-president of marketing for Sunterra Resorts. He is currently the president of Yastrow & Company.