KAUAI, Hawaii – Destination Residences Hawaii announced today that Andy Evers has been selected as its new Director of Operations for Kauai. Evers will lead all aspects of the resort’s operating departments including guest experience, housekeeping, maintenance, and owner experience. He will also have direct oversight of The Lodge at Kukui’ula as well as responsibility for vacation rental and property management for the exclusive collection of luxury homes offered by Kauai Luxury Vacation Villas.
Evers most recently served as the General Manager of Azul Hawaii Resorts, operating the full-service Koloa Landing Resort as part of the Marriott Autograph Collection. Under his leadership, the resort had the highest customer service scores in the company for five consecutive years and was voted the “Best Pool in the U.S.” three years in a row by USA Today. Evers’ keen focus on guest and owner satisfaction also resulted in the property’s achievement of top 10 status within the Marriott portfolio for three consecutive years.
“Andy’s blend of professional experience, deep understanding of luxury resort operations, attention to detail and a genuine love for Kauai make him the ideal person to lead The Lodge at Kukui’ula,” said Michael Cuthbertson, Area Vice President for Destination by Hyatt. “With his leadership, we are well-positioned to deliver enhanced experiences that will benefit our colleagues, owners and guests.”
“I look forward to getting to know all of the guests and homeowners and learning how I can help elevate the service levels at the resort,” said Evers. “The Lodge at Kukui’ula already has a tremendous reputation and I’m excited to work with our team to further enhance the experiences offered both to owners and those who visit.”
Throughout his career, Evers has successfully led large-scale renovation and rebranding efforts of distressed properties, improved annual guest and employee satisfaction scores, and improved market share. He has also been responsible for revenue and profit growth across various lines of business at multiple properties.
Evers lives in Lawai, Kauai with his wife of 23 years and their children.